top of page
Search


Reimagining the new KPI: Customer Experience and Touchless Wellness in shaping Return on Experience (ROX)
Today we are in the space of the “Theatre of Spa and Wellness Experiences!” The emerging and ever selective and informed traveler places the highest value on their health and wellness; wants to have transformative experiences; and wants to be engaged, delighted and inspired – all with megawatt benefits and big take-home value.
Alina M Hernandez
Oct 22 min read


How do Touchless wellness experiences support more profitable wellness business models?
Touchless wellness isn’t just a trend, it’s one of the most practical ways for operators to future-proof revenue. Unlike therapist-led treatments that depend on labour, scheduling, and availability, modalities like infrared, halotherapy, salt therapy, and red light can run all day with minimal staff. That means every square metre of space becomes a predictable, consistent revenue stream.

Erin Lee
Oct 21 min read


Rethinking Staffing Through Touchless Innovation
One of the biggest challenges in wellness development today isn’t design, land, or even capital; it’s staffing. Traditional spa and luxury wellness models were built on high staff-to-guest ratios; a structure that once worked but now leaves operators vulnerable. The workforce is shrinking, turnover is constant, and training pipelines can’t keep up with global demand. Quite simply, the old model no longer scales. This is why touchless innovation matters: it isn’t fleeting, it’
Nigel Franklin
Oct 22 min read


Reimagining the Customer Experience and KPIs: the role of Touchless Wellness in Hospitality
At the Touchless Wellness Association, we often talk about something one of our partners, Nigel Franklyn, often talks about – and that is...
Alina M Hernandez
Oct 22 min read


Maximising Yield through Heat Experiences
Heat experiences can be some of the most under-utilised revenue drivers in wellness destinations. When designed and programmed...

Erin Lee
Oct 22 min read


Smarter Spaces, Bigger Returns: How Spa Design & Touchless Tech Drive Yield
For over 25 years, I’ve designed wellness concepts that do more than look beautiful — they scale, sustain, and drive measurable returns. Growth doesn’t always come from “more rooms, more staff, more overhead.” It comes from smarter design: spaces that flow intuitively, integrate technology, and create deeper guest journeys.
Nigel Franklin
Oct 21 min read


Frontiers in the Longevity Space
A visit to Zem Wellness Clinic, Altea - one of Europe’s newest longevity offerings. Touchless Wellness Association partner and...
Alina M Hernandez
Oct 22 min read


The Top Touchless Wellness Trends to Watch
Here's a snapshot we have put together of what is shaping the future, right now

Erin Lee
Oct 21 min read


PNOĒ: Revolutionizing Preventive Health with Breath Analysis
In an age where personalized health solutions are increasingly sought after, PNOĒ stands out as a game-changer. Combining cutting-edge...

PNOĒ
Aug 43 min read


The Innovation of FreshBed
FreshBed is the only bed in the world with built-in active climate control, delivering a personalized microclimate for deeper, healthier, and more restorative sleep.

FreshBed
Aug 41 min read


Aquaform: Innovation Through Water, For Contemporary SPA Design
With over thirty years of experience, Aquaform develops advanced solutions for wet areas in SPAs, combining water, light, materials, and technology into complete wellness experiences.

Aquaform
Aug 41 min read


Revolutionizing Oral Wellness with Science and Sustainability
In a world where oral care often feels like a clinical chore, ENML is redefining it as an indulgent act of self-care.

ENML
Jul 301 min read


Who is Gharieni Group?
Gharieni Group is a global leader in Mind Body Wellness Technologies, specializing in premium medical, spa, and wellness equipment.
Gharieni Group
Jul 301 min read


Why PRO by Déesse PRO Remains the Gold Standard in LED Therapy
Déesse PRO is a pioneer in advanced light therapy and therapeutic technologies, bringing together technology, wellness, and results in every device.

Déesse PRO
Jul 302 min read


Pioneering Touchless Wellness in the Modern Space Era
As the demand for non-invasive, high-impact wellness treatments grows, Prism Light Pod stands out as a pioneer in touchless red light...

Prism Light Pod
Jul 212 min read


Cryotherapy Chamber Safety - What you need to know!
For The Touchless Wellness Association, safety is not just a standard - it’s one of our essential standards. Whole Body Cryotherapy has...

Art of Cryo
Apr 303 min read


Part 2: The making of a future Salus per Aquam wellness enthusiast!
Postcards from the Touchless Edge©, No. 6, by Erin Lee and Alina M Hernandez Traveling with a 14-year-old teenager can be challenging,...
Erin Lee & Alina M Hernandez
Oct 31, 20246 min read


Wellness Wonder-land for All - Therme Bucharest
Postcards from the Touchless Edge©, No. 5, by Alina M Hernandez and Erin Lee Part 1: A Salus per Aquam experience for all My taxi...
Erin Lee & Alina M Hernandez
Oct 31, 20245 min read


Aufguss Take 2, Pirts Experience - The Spirit of Latvia
Photo credit - Pirts Spirit Postcards from the Touchless Edge© No. 4 (circa 5-minute read), by Erin Lee & Alina Hernandez In our last...
Erin Lee & Alina M Hernandez
Oct 3, 20244 min read


Lights, Camera, Action! The Performance Art of Aufguss
Photo credit - Erin Lee & Ryszard Rak / Aufguss WM Postcards from the Touchless Edge©, No. 3 (ca. 6-minute read), by Alina M Hernandez...
Erin Lee & Alina M Hernandez
Sep 26, 20246 min read
bottom of page



