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ENML Toothpaste Tablets Arrive at Five Marriott Spas
These small tablets are popping up at five of Marriott’s luxury properties: The Ritz-Carlton Amelia Island; The Miami Beach EDITION; The Ritz-Carlton Bacara Santa Barbara; JW Marriott Scottsdale Camelback Inn Resort & Spa; and The St. Regis Bal Harbour Resort.
ENML
Nov 211 min read


Reimagining the new KPI: Customer Experience and Touchless Wellness in shaping Return on Experience (ROX)
Today we are in the space of the “Theatre of Spa and Wellness Experiences!” The emerging and ever selective and informed traveler places the highest value on their health and wellness; wants to have transformative experiences; and wants to be engaged, delighted and inspired – all with megawatt benefits and big take-home value.
Alina M Hernandez
Oct 22 min read


How do Touchless wellness experiences support more profitable wellness business models?
Touchless wellness isn’t just a trend, it’s one of the most practical ways for operators to future-proof revenue. Unlike therapist-led treatments that depend on labour, scheduling, and availability, modalities like infrared, halotherapy, salt therapy, and red light can run all day with minimal staff. That means every square metre of space becomes a predictable, consistent revenue stream.
Erin Lee
Oct 21 min read


Rethinking Staffing Through Touchless Innovation
One of the biggest challenges in wellness development today isn’t design, land, or even capital; it’s staffing. Traditional spa and luxury wellness models were built on high staff-to-guest ratios; a structure that once worked but now leaves operators vulnerable. The workforce is shrinking, turnover is constant, and training pipelines can’t keep up with global demand. Quite simply, the old model no longer scales. This is why touchless innovation matters: it isn’t fleeting, it’
Nigel Franklin
Oct 22 min read


Reimagining the Customer Experience and KPIs: the role of Touchless Wellness in Hospitality
At the Touchless Wellness Association, we often talk about something one of our partners, Nigel Franklyn, often talks about – and that is...
Alina M Hernandez
Oct 22 min read


Maximising Yield through Heat Experiences
Heat experiences can be some of the most under-utilised revenue drivers in wellness destinations. When designed and programmed...
Erin Lee
Oct 22 min read


Smarter Spaces, Bigger Returns: How Spa Design & Touchless Tech Drive Yield
For over 25 years, I’ve designed wellness concepts that do more than look beautiful — they scale, sustain, and drive measurable returns. Growth doesn’t always come from “more rooms, more staff, more overhead.” It comes from smarter design: spaces that flow intuitively, integrate technology, and create deeper guest journeys.
Nigel Franklin
Oct 21 min read


Frontiers in the Longevity Space
A visit to Zem Wellness Clinic, Altea - one of Europe’s newest longevity offerings. Touchless Wellness Association partner and...
Alina M Hernandez
Oct 22 min read


The Top Touchless Wellness Trends to Watch
Here's a snapshot we have put together of what is shaping the future, right now
Erin Lee
Oct 21 min read
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